RideBase

Last updated: 25 May 2026

Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you (“you”, “User” or “Rider”) and Jean-Alexandre LEGRAS, an individual conducting business in France as a micro-entrepreneur (auto-entrepreneur), registration pending (“RideBase”, “we”, “us”, or “our”), governing your access to and use of the RideBase website, mobile application, Groom Portal and related services (collectively, the “Service”).

Please read these Terms carefully. They contain important provisions concerning limitation of liability, disclaimers, the AI assistant “Mike”, equestrian-risk acknowledgements, and mandatory mediation prior to any litigation.

Disclaimer: this document is a template. It does not constitute legal advice. A qualified French lawyer should review it before reliance.

1. Acceptance and Modification of the Terms

1.1 Acceptance

By (i) creating an account, (ii) ticking the acceptance checkbox during sign-up, (iii) accessing or using the Service in any manner, or (iv) clicking any “I agree” button presented to you, you confirm that you have read, understood and irrevocably accepted these Terms and the Privacy Policy, which is incorporated herein by reference. If you do not accept these Terms in their entirety, you must not access or use the Service.

1.2 Capacity to contract

You represent and warrant that you are at least sixteen (16) years old. If you are aged between sixteen (16) and seventeen (17), you further represent that you have obtained the prior authorization of a holder of parental authority (parent or legal guardian) to use the Service and, in particular, to enter into any paid Subscription; the holder of parental authority remains responsible for any financial commitments made through your Account. If you use the Service on behalf of a legal entity (e.g., a stable, a club, a sponsor), you further represent that you have authority to bind that entity, in which case “you” refers to both you personally and that entity, jointly and severally.

1.3 Modifications

We may amend these Terms at any time to reflect changes in applicable law, technical evolutions of the Service, the introduction of new features, or commercial considerations. Material changes (e.g., changes to pricing, liability, data use, or your rights) will be notified to you at least fifteen (15) days in advance by email (sent to the address associated with your Account) and by an in-app banner. Non-material changes (typo corrections, structural reorganisation, clarifications) take effect upon publication. Continued use of the Service after the effective date of any update constitutes acceptance of the revised Terms. If you do not accept the changes, you must stop using the Service and may delete your Account.

2. Definitions

For the purposes of these Terms, the following capitalised terms have the meanings set out below:

  • Account: the personal access space created when you register for the Service.
  • AI Output: any text, response, suggestion, transcript, analysis or other content generated by an artificial-intelligence model (including by Mike) and made available to you through the Service.
  • Ben: the statistical-analytics feature that derives patterns from your session data.
  • Content: any data, text, image, video, audio, document or other material submitted, uploaded, displayed or otherwise transmitted by you (or by a Groom on your behalf) through the Service.
  • Groom Portal: a token-protected web interface through which a third party designated by you may upload Content on your behalf.
  • Mike: the AI mental-coaching assistant integrated into the Service.
  • Service: the RideBase platform, including the website, mobile applications (including any Capacitor-wrapped version), APIs, content, analytics, AI features and Groom Portal.
  • Subscription: a paid plan granting you extended access to the Service.
  • User Content: all Content you upload, generate, or otherwise submit to the Service.

3. Eligibility and Account Creation

3.1 Minimum age

The Service is open to individuals aged sixteen (16) or older. Users aged sixteen (16) or seventeen (17) confirm, upon ticking the acceptance checkbox, that they have obtained parental authorization as set out in Section 1.2. The Service is not open to children under sixteen, and we do not knowingly collect personal data from anyone under sixteen (see the Privacy Policy). We reserve the right to require, at any time, reasonable proof of parental authorization for Users below the age of majority.

3.2 Registration

To use the Service you must create an Account using a valid email address and a password. You agree to (i) provide accurate, current and complete information, (ii) maintain and promptly update such information, and (iii) be solely responsible for all activity that occurs under your Account.

3.3 Password security

You are responsible for safeguarding your password and for any activity that occurs under your credentials. You agree to notify us immediately of any unauthorised access. We are not liable for any loss or damage arising from your failure to maintain credential security.

3.4 One account per person

You may not maintain more than one Account. We reserve the right to suspend or delete duplicate Accounts, Accounts created with false information, or Accounts used in violation of these Terms.

4. Description of the Service

RideBase is an informational and personal-organisation SaaS designed for show-jumping riders. The Service allows you to:

  • log training and competition sessions (dates, classes, horses, faults, results, voice notes that are automatically transcribed to text);
  • self-report subjective rider-state indicators (sleep, energy, focus, confidence);
  • upload videos (up to 250 MB per file in MP4, MOV, WebM or M4V) and documents (up to 25 MB in PDF, JPG, PNG, HEIC, WebP, DOC or DOCX);
  • consult performance analytics produced by Ben;
  • interact with Mike, an AI mental-coaching assistant;
  • share a token-protected Groom Portal link;
  • browse a read-only FEI competition calendar; and
  • participate in our referral program.

4.1 Service is NOT advice

The Service is provided for general informational, organisational and motivational purposes only. The Service does not, and is not intended to, provide medical, veterinary, sports-coaching, equestrian-training, psychological, insurance, legal, accounting, financial or any other form of professional advice. Any reliance on information made available through the Service is at your sole risk. You must always consult an appropriately qualified professional before making decisions concerning your health, your horse, your riding, your safety or your finances.

5. Service Evolution

The Service is provided as a live commercial service. Features may be added, modified, suspended, discontinued or rebuilt at any time, with or without prior notice. To the maximum extent permitted by law, the Service is provided on an “as available” basis without any uptime guarantee or service-level commitment. Material changes to these Terms are notified as set out in Section 1.3; changes to applicable prices are governed by Section 6.4.

6. Subscriptions, Billing and Auto-Renewal

6.1 Plans and prices

Access to the paid features of the Service is provided through Subscriptions. There is no free trial period. Subscriptions are structured by tier and by module:

  • Amateur tier — for Users with up to two (2) horses. Modules can be subscribed independently (My Stats, My Stable) or as a bundle. Amateur prices are quoted TTC (taxes included).
  • Pro tier — for Users with three (3) or more horses, with price brackets based on stable size (3–5, 5–10, 10–15, 15–20, 20–30 horses). Pro prices are quoted HT (taxes excluded); applicable VAT is added at checkout where required by law.
  • Billing cycle: monthly or annual; the annual cycle includes a twenty percent (20%) discount on the equivalent monthly rate.
  • Optional data retention add-ons (extended-period or lifetime retention of your Content) may be subscribed in addition to the base plan.

The current, authoritative price list — including the exact amount for each module, each Pro stable-size bracket, and each retention add-on — is published at /pricing. The prices shown in the Service at the moment you confirm a Subscription are the prices applicable to you, subject to Section 6.4 below.

6.2 Auto-renewal

Subscriptions renew automatically for successive periods of equal duration (monthly or annual, depending on the cycle chosen). You may cancel at any time from your Account settings; cancellation will take effect at the end of the then-current paid period. No pro-rata refund is granted for periods already started, except where mandatory law provides otherwise.

6.3 Payment

Payments are processed by Stripe Payments Europe Ltd. By providing payment information, you authorise us and Stripe to charge the applicable fees to your chosen payment method.

6.4 Price changes

We may change prices for future renewal periods upon thirty (30) days’ notice by email. If you do not accept the new price, you may cancel before its effective date; otherwise you are deemed to have accepted it.

6.5 Default of payment

If a payment fails, we may suspend access to paid features after a reasonable grace period and pursue any outstanding amounts. Interest at the legal rate applies to overdue sums under Articles L441-10 and following of the French Commercial Code.

7. Right of Withdrawal — Article L221-18 of the French Consumer Code

As a consumer resident in the European Union, you ordinarily benefit from a fourteen (14) day right of withdrawal beginning on the day you subscribe to a paid plan, exercisable by emailing us at scjaljumping@gmail.com or by using the standard withdrawal form set out in the appendix to Article R221-1 of the French Consumer Code.

However, by starting to use the Service immediately after subscribing and before the end of the withdrawal period, you expressly request that performance of the Service begin during the withdrawal period and acknowledge that, once the Service has been fully performed at your request, your right of withdrawal will be lost, in accordance with Article L221-28-1° of the French Consumer Code. If the Service has been only partially performed, you remain entitled to withdraw, but you will be liable for an amount proportional to the Service provided up to the moment you exercise withdrawal.

8. Referral Program

8.1 Mechanics

Each User receives a personal referral code. When a new User signs up using your code and pays for their first month of a paid Subscription, you receive one (1) free month of your then-current paid plan, credited to your next renewal.

8.2 Eligibility and fraud prevention

  • You may not refer yourself; the referred User must be a different natural person, with a distinct email address, payment method and device.
  • Bulk distribution of referral codes via spam, paid advertising on our trademark, deceptive comparison sites, or fraudulent traffic is prohibited.
  • We may, at our sole discretion and without notice, suspend, void or reclaim referral rewards in case of suspected abuse, fraud, breach of these Terms, or termination of the referred Account before the first paid period elapses.

8.3 No cash equivalence

Referral rewards are non-transferable, non-cashable, and may be amended or discontinued at any time on reasonable notice.

9. User Content — Ownership and License

9.1 Ownership

You retain all intellectual-property and personality rights in the User Content you upload (videos, documents, session notes, voice transcripts, free-text fields).

9.2 License granted to RideBase

You grant RideBase a non-exclusive, worldwide, royalty-free, sub-licensable licence, for the duration of your Account and for the purposes of providing and improving the Service, to host, store, reproduce, transmit, transcode, re-format, display and adapt your User Content, including the right to (i) generate thumbnails, previews and lower-resolution copies, (ii) transcribe voice notes to text, (iii) feed your data into Mike’s context window so the assistant can respond meaningfully, and (iv) compile aggregated and anonymised statistics to monitor, improve and develop the Service and its AI features.

9.3 No use of identifiable User Content to train third-party general-purpose models

We do not transfer identifiable User Content to third parties for the training of their general-purpose AI models. Any internal AI improvement performed by RideBase uses anonymised data only.

9.4 Termination of the licence

This licence terminates on deletion of your Account, except for (i) back-up copies kept for technical recovery for up to thirty (30) days, (ii) aggregated/anonymised data no longer linked to you, and (iii) any data we are required to retain under applicable law (notably the ten-year retention obligation under Article L123-22 of the French Commercial Code for accounting records).

10. Acceptable Use

You agree not to, and not to permit any third party to:

  • access or use the Service for any unlawful, infringing, defamatory, harassing, obscene, threatening or otherwise objectionable purpose;
  • scrape, crawl, harvest or extract data from the Service by automated means, including via bots, spiders, or any unauthorised API access;
  • reverse-engineer, decompile, disassemble, attempt to derive the source code of, or circumvent any technical protection of, the Service, except to the extent expressly permitted by mandatory law (Article L122-6-1 of the French Intellectual Property Code);
  • upload Content that infringes any third party’s intellectual property, privacy, personality, image rights or contractual obligations;
  • upload veterinary records, medical records, x-rays, contracts or images concerning a horse or a person that you do not own, lawfully possess, or have explicit authorisation to share;
  • upload identifying images of minors without verifiable parental consent;
  • upload malware, viruses, worms, time-bombs or any harmful code;
  • impersonate any other person, falsely state your affiliation, or misrepresent your identity;
  • attempt to gain unauthorised access to any other User’s Account or to the Service’s infrastructure;
  • resell, rent, sub-licence or commercially exploit the Service, in whole or in part, without our prior written consent;
  • use the Service to develop a competing product or to benchmark for a competing product;
  • circumvent or attempt to circumvent storage limits, rate limits, file-size limits or other technical restrictions;
  • use the Service in any manner that could disable, overburden, damage or impair the Service or interfere with any other User’s enjoyment of it.

Violation of this Section 10 entitles us to suspend or terminate your Account immediately, with no refund, and without prejudice to any other remedy.

10.1 Database protection and no imitation of the Service — important notice

Automated extraction, scraping, crawling, harvesting or mass copying of any data displayed by the Service — including the FEI competition calendar, your statistics, your stable data, or any other content — is strictly prohibited. The Service’s database is protected by the sui generis database right (Article L342-1 of the French Intellectual Property Code) and the underlying content by copyright (Article L335-2 of the same Code). Infringement of these rights is punishable by imprisonment of up to three (3) years and a fine of up to €300,000, in addition to civil damages corresponding to the full economic value of the data and any harm to the publisher.

You further agree not to reproduce, imitate, replicate or commercially exploit the distinctive concept, features, user experience or trade dress of the Service, including in particular the “My Stats” module, whether by building a competing product, by integrating substantially similar features into another product, or by using the Service to inspire, design or develop such features. This obligation is independent of the Acceptable Use bullets above, survives termination of your Account, and entitles us to seek injunctive relief and damages.

11. AI Features — Mike

11.1 Nature of AI Output

Mike is an AI assistant powered by a third-party large-language-model provider (currently OpenAI), accessed via a server-side proxy hosted on Supabase Edge Functions. Mike generates AI Output by probabilistic prediction.

11.2 Limitations of AI

AI Output may be inaccurate, incomplete, biased, outdated, fabricated (“hallucinated”) or otherwise misleading. AI Output is not reviewed by a human professional before being delivered to you.

11.3 No reliance for sensitive decisions

You agree not to rely on Mike (or any other AI feature) as a substitute for advice from a qualified professional. In particular, you must not use AI Output to make decisions about:

  • medical diagnosis or treatment of yourself or any other person;
  • veterinary diagnosis, treatment or welfare of any horse;
  • equestrian training methods that may affect safety;
  • financial, fiscal, insurance, legal or regulatory matters;
  • emergency situations.

11.4 Responsibility

You remain solely responsible for all decisions you take regarding yourself, your horses, your training, your competitions and your wellbeing. To the maximum extent permitted by law, RideBase is not liable for any loss, damage, injury or harm of any nature whatsoever caused or alleged to be caused by, or in connection with, your reliance on AI Output.

11.5 Sensitive input

You should not input into Mike any sensitive personal information (passwords, payment data, government identifiers, medical information of identifiable third parties). Any such input is processed at your own risk.

12. Equestrian Risk — Important Acknowledgement

You acknowledge and agree that horse riding, jumping, show-jumping and any related equine activity involve inherent and substantial risks of serious bodily injury, including permanent disability and death, as well as risks of property damage and injury to the horse. The Service is purely informational and motivationaland does not, in any way, supervise, instruct, coach or assess riding activity in real time. You are solely responsible for your own safety, your horse’s wellbeing, your equipment, and your choice of training and competition activities. By using the Service, you expressly assume all such risks.

13. Third-Party Content and Links

The Service may display third-party content, in particular the FEI competition calendar (sourced from data.fei.org). Such content is provided “as is” for informational purposes and remains the property of its respective rights-holder. We make no representation as to its accuracy or completeness. Outbound links to third-party websites are provided as a convenience; we do not endorse and are not responsible for their content.

14. Groom Portal

14.1 Purpose

The Groom Portal allows a third party — typically a groom, trainer, owner or family member — to upload Content on your behalf using a token-protected link that you generate and share at your sole discretion.

14.2 Your responsibility

You remain the sole controller of the data uploaded through the Groom Portal. You are responsible for:

  • choosing whom you share the link with;
  • ensuring that the recipient is authorised to upload the relevant Content (in particular images, videos or veterinary records);
  • revoking the token when it is no longer needed.

14.3 No fiduciary relationship

The recipient of the token is not a User of the Service and has no Account. We have no contractual relationship with the recipient and no duty to verify the recipient’s identity or rights.

15. Intellectual Property of RideBase

All elements of the Service — including the software, source code, design, user interface, graphic charter, logos, trademarks, databases, AI prompts and orchestration layer, documentation and any derivative thereof — are the exclusive property of Jean-Alexandre LEGRAS and/or his licensors, and are protected by French and international intellectual-property law. Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, non-sub-licensable, revocable licence to use the Service for your own personal, non-commercial purposes during the term of your Account. All rights not expressly granted are reserved.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, and without prejudice to any non-waivable warranty that you may benefit from as a consumer under French law (in particular the legal warranty of conformity under Articles L217-3 et seq. of the French Consumer Code where applicable), the Service is provided “as is” and “as available”, without any warranty of any kind, express, implied or statutory, including without limitation any warranty of:

  • merchantability;
  • fitness for a particular purpose;
  • accuracy, completeness, timeliness or reliability of any Content or AI Output;
  • uninterrupted, error-free, secure or virus-free operation;
  • compatibility with any particular hardware or software;
  • non-infringement.

We do not warrant that any defect will be corrected, that the Service will meet your requirements, or that data will not be lost.

17. Limitation of Liability

17.1 Cap

To the maximum extent permitted by applicable law, the total aggregate liability of RideBase to you for any and all claims arising out of or relating to these Terms or the Service is limited to the total amount of fees actually paid by you to RideBase during the twelve (12) months preceding the event giving rise to the claim. If no fees have been paid, our aggregate liability shall not exceed fifty euros (€50).

17.2 Excluded damages

To the maximum extent permitted by applicable law, in no event shall RideBase be liable for any indirect, special, incidental, consequential, exemplary or punitive damages, including without limitation lost profits, lost revenues, lost data, lost opportunities, loss of goodwill, loss of horses’ performance ranking, business interruption, or cost of substitute services, whether based on contract, tort (including negligence), strict liability, statute or any other legal theory, and even if RideBase has been advised of the possibility of such damages.

17.3 Non-excludable liability

Nothing in these Terms shall limit or exclude any liability that cannot be limited or excluded under mandatory French law, including liability for death or personal injury caused by our gross negligence (faute lourde) or wilful misconduct (faute dolosive), fraud, or any other liability that cannot lawfully be excluded.

17.4 Allocation of risk

You acknowledge that the limitations of liability set out in this Section 17 form an essential basis of the bargain and that, without them, the financial terms of the Service would be substantially different.

18. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify and hold harmlessRideBase, its founder, employees, contractors and agents, from and against any and all third-party claims, demands, suits, proceedings, damages, liabilities, costs and expenses (including reasonable lawyers’ fees) arising out of or relating to:

  • your breach of these Terms;
  • your User Content (including any infringement of third-party rights);
  • your use or misuse of the Service;
  • your interactions with other Users or with the recipient of a Groom Portal token;
  • your violation of any applicable law or regulation.

We reserve the right to assume sole control of the defence and settlement of any matter otherwise subject to your indemnification, at your expense.

19. Suspension and Termination

19.1 By you

You may close your Account at any time from your Account settings. Closing your Account triggers the deletion or anonymisation of your personal data within the timeframes set out in the Privacy Policy.

19.2 By us

We may suspend or terminate your Account, in whole or in part, immediately and without prior notice:

  • in case of breach of these Terms, including the acceptable-use provisions;
  • in case of suspected fraud, security threat or attack on the Service;
  • upon receipt of a legitimate order from a competent authority;
  • in case of prolonged inactivity (no log-in for at least twenty-four (24) months), after a reminder by email at least thirty (30) days before deletion;
  • in case of permanent discontinuation of the Service.

19.3 Discontinuation of the Service

We reserve the right to discontinue the Service in whole or in part. In such case, we will use reasonable efforts to give you at least thirty (30) days’ notice by email, to allow you to export your data, and to refund any pre-paid Subscription fees pro-rata for the unused remaining period.

19.4 Effect of termination

Sections 9 (User Content licence — surviving rights), 10, 11, 12, 15, 16, 17, 18, 22, 23, 24, 25, 26 and 27 survive any termination.

20. Data Protection

The processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. You may exercise your rights under the GDPR (access, rectification, erasure, restriction, portability, objection, withdrawal of consent and right not to be subject to fully automated individual decision-making) by writing to scjaljumping@gmail.com.

21. Force Majeure

Neither party shall be liable for any failure or delay in performance to the extent caused by an event of force majeurewithin the meaning of Article 1218 of the French Civil Code, including, without limitation: acts of God; natural disasters; epidemics or pandemics; wars; civil unrest; strikes affecting third parties; terrorist acts; cyber-attacks not attributable to a party’s negligence; failures of telecommunications networks, electricity grids, or cloud-infrastructure providers (Supabase, Vercel, Cloudflare); decisions of public authorities; new sanctions or export controls.

22. Severability

If any provision of these Terms is held by a competent court to be invalid, illegal or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect. The parties will negotiate in good faith a replacement provision that reflects the original economic intent as closely as possible.

23. No Waiver

A failure or delay by RideBase in exercising any right or remedy under these Terms shall not constitute a waiver of that right or remedy, nor shall any single or partial exercise preclude any further exercise of that or any other right or remedy.

24. Assignment

You may not assign, transfer or sub-license any of your rights or obligations under these Terms without our prior written consent. We may freely assign these Terms (including in the context of a sale of business, merger, restructuring, or sale of substantially all of our assets) to any successor entity, provided that your rights are not materially adversely affected.

25. Entire Agreement

These Terms, together with the Privacy Policy and any plan-specific commercial terms, constitute the entire agreement between you and RideBase concerning the Service and supersede all prior or contemporaneous understandings, communications and agreements, whether oral or written.

26. Governing Law and Dispute Resolution

26.1 Governing law

These Terms are governed by French law, without prejudice to the mandatory consumer-protection provisions applicable in your country of residence within the European Union.

26.2 Amicable resolution and consumer mediation

In case of dispute, you are encouraged to contact us first at scjaljumping@gmail.com so that we can attempt to resolve the matter amicably. If no amicable resolution is reached within sixty (60) days, you may, as a consumer, resort free of charge to a consumer mediatorin accordance with Articles L611-1 et seq. of the French Consumer Code. The reference of our designated mediator will be communicated upon request and posted on the Service when nominated. You may also use the European Commission’s Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

26.3 Jurisdiction

Subject to mandatory consumer-protection rules that may grant a consumer the right to sue or be sued in the courts of their domicile, any dispute arising out of or in connection with these Terms shall be submitted to the competent French courts.

27. Marketing Communications and Promotional Messages

27.1 Opt-in basis

At account creation, you may separately opt in to receive marketing communications from RideBase and/or from RideBase’s selected equestrian partners. These checkboxes are independent of your acceptance of these Terms and the Privacy Policy. Leaving them unchecked does not affect your ability to use the Service.

27.2 Scope of consent

Where you have ticked the relevant box, you agree that we may contact you by email and/or SMS at the address and, where provided, the phone number you gave us, in order to send:

  • RideBase opt-in: product updates, new features, surveys, special offers and promotional content about RideBase.
  • Partners opt-in: promotional content from carefully selected equestrian-industry partners (e.g. saddleries, equine nutrition, transport, insurance, training).

We will neversell or transfer your personal data to a third party for that third party’s independent marketing purposes. Partner messages are sent by us, on behalf of the partner — your email and phone number are not handed over to the partner.

27.3 Withdrawal of consent

You can withdraw either consent at any time, free of charge, by clicking the unsubscribe link in any marketing email, replying STOP to a marketing SMS, or updating your preferences in your account. Withdrawal takes effect within seventy-two (72) hours and does not require any justification.

27.4 Service messages

Regardless of your marketing preferences, we will continue to send you service-related communications that are necessary to operate your Account (e.g. password reset, billing receipts, security alerts, ToS updates). These are not marketing messages and cannot be unsubscribed from while your Account is active.

28. Contact

For any question, request, or notice concerning these Terms:

  • By email: scjaljumping@gmail.com
  • Operator: Jean-Alexandre LEGRAS — micro-entrepreneur (registration pending)
  • Postal address: [PLACEHOLDER — to be inserted upon registration]